The Value of Innovation by Phillips Jack J. Phillips Patricia Pulliam & Patricia Pulliam Phillips

The Value of Innovation by Phillips Jack J. Phillips Patricia Pulliam & Patricia Pulliam Phillips

Author:Phillips, Jack J.,Phillips, Patricia Pulliam & Patricia Pulliam Phillips
Language: eng
Format: epub
ISBN: 9781119242420
Publisher: John Wiley & Sons, Inc.
Published: 2017-12-13T19:21:00+00:00


Final Thoughts

Measuring application and implementation is critical in determining the success of an innovation project or program. This essential measure not only determines the success achieved, but also identifies areas where improvement is needed, and where success can be replicated in the future. In this chapter, we presented a variety of techniques to collect application data, ranging from observation to use of questionnaires and action plans. The method you choose must match the scope of your project.

Understanding success with application is important in providing evidence that business needs should be met, but it is only through measurement at Level 4, impact and consequences, that a direct link between the project and business impact can be made. Let’s examine the business impact level, next.



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